Privacy Policy - SKiiN Limited

Last updated: 18 August 2025

At SKiiN Limited we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Personal details: Name, email, phone number, address.
• Appointment details: Booking history, treatment records.
• Health information: Relevant medical history, allergies, or conditions (only where necessary to deliver safe treatments).
• Payment details: Card or bank information (processed securely via third-party providers like Stripe/Phorest).
• Marketing preferences: Your choices regarding updates and promotions.

2. How We Use Your Data

We use your personal data to:

• Provide beauty and aesthetic treatments safely.
• Process bookings, appointments, and payments.
• Contact you about your appointments, reminders, and updates.
• Send marketing communications (if you have opted in).
• Maintain business records for legal, insurance, and tax purposes.

3. Legal Basis for Processing

We rely on the following lawful bases:

• Contract – to deliver the services you have booked.
• Consent – for processing health information and sending marketing communications.
• Legal obligation – to maintain records required by law.
• Legitimate interests – to improve our services and protect our business.

4. Sharing Your Data

We do not sell your data. We may share it with:

• Payment providers (e.g. Stripe, PayPal, Phorest) for secure transactions.
• IT/booking system providers who help run our services.
• Regulators or insurers where required by law.

All third-party providers must comply with data protection regulations.

5. Data Retention

We use your personal data to:

• Treatment records: Retained for 7 years (or longer if required for insurance/legal reasons).
• Marketing data: Retained until you withdraw consent.
• Other personal data: Kept only as long as necessary for the purposes collected.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request erasure of your data (where legally permissible).
• Restrict or object to data processing.
• Withdraw consent for marketing at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

7. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Cookies

If our website uses cookies, these are only used for site functionality, analytics, and (if consented) marketing purposes. You can manage cookie settings in your browser.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

SKiiN Limited

Email: isabelle.skiin@gmail.com

Phone: 01474 707077

Address: 5 Cherry Trees, Hartley, Longfield